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Turn Your Property Into A Top Performer

Launch & Optimisation

Turn Your Property Into a Top Performer

New listing to launch or an underperformer to rescue? We optimize photos, copy, pricing, and guest journey — and build simple systems that keep performance strong through every season.

How We Can Help

Whether you’re launching a new listing or turning around an existing one, we focus on the levers that matter most: visibility, desirability, pricing, and a guest journey that drives five-star reviews.

Listing Copy & Merchandising

Compelling titles, SEO-friendly descriptions, amenity tagging, and photo order that sells the stay.

Photography Direction

Shot list, staging tips, and sequencing — or coordination with your photographer to capture what converts.

Pricing & Calendar Setup

Seasonal rules, event overlays, minimums/lead times, and guardrails to protect ADR.

Guest Journey & Messaging

Templates for enquiries, check-in, in-stay, and check-out — tone that feels human and on-brand.

Turnover Standards

Cleaner checklists, photo verification, and supplies list to keep quality consistent between stays.

Performance Reporting

Simple dashboards for occupancy, ADR, and guest sentiment — so you always know what’s working.

Packages

Pick the engagement that fits your timeline and goals. All packages include a short onboarding call and a clear deliverables list.

Listing Audit

Fast diagnostic for existing listings — clear, prioritised fixes.

  • Copy & photo order review
  • Amenities & SEO checks
  • Pricing & calendar guardrails
  • Guest messaging improvements
Start an Audit

Full Launch

From blank canvas to booking-ready — built to convert.

  • Photo brief & staging tips
  • High-converting title & description
  • Amenity tagging & house rules
  • Pricing strategy & seasonal rules
Launch My Listing

Turnaround

For underperformers — fix the fundamentals and rebuild momentum.

  • Conversion & visibility analysis
  • Copy/imagery refresh
  • Calendar clean-up & guardrails
  • Guest journey & review lift plan
Turn It Around

How It Works

Clear, collaborative, and fast — we focus on what moves the needle first.

Discovery & Snapshot

Goals, constraints, and baseline performance. Quick listing and calendar review.

Plan & Priorities

Prioritised 30/60/90-day plan covering merchandising, pricing, and the guest journey.

Build & Go Live

Copy, photos, pricing rules, and messaging templates implemented and tested.

Measure & Optimise

Weekly checks and simple reporting; adjustments around seasonality and events.

Why Choose Us?

When it matters, you trust specialists — an accountant for your taxes, a stylist for your hair.

Your property deserves the same level of expertise.

With 15+ years in hospitality operations across BC and Alberta, we bring practical, on-the-ground experience to vacation rentals and boutique hotels. We help you navigate seasonality, staffing, guest expectations, and local regulations — and put simple systems in place so performance is consistent, not accidental.

What you can expect
• Clear, trainable standards for guest experience and operations
• Support that’s right-sized for your team and goals
• Guidance rooted in local market realities — not guesswork

You don’t have to do it alone. Partner with us to move from “managing day-to-day” to building a top-performing asset.

Contact us to help you reach your potential.

Contact Us

Use our contact us form to book your free 15-minute consultation or contact Norm today.

Postal address
Box 30022, North Vancouver, BC, V7H 2Y8
Email

Norm endeavours to respond to all inquiries within 24 hours.